FlexoBPM

Industry: Telecommunication.
Process: Coorporate Customer Relationship.
Key Benefits: Definition standard operating procedures associated with processes.

Tango corporate processes were analyzed and mapped using the FlexoBPM Tool Set. An enhanced documentation as well as flowcharts, business recommendations and KPI/SLA advices have been provided in order to help Tango to control and increase the quality of their services on the corporate market.