Business users usually have a hard time eliciting their new requirements. This is why they often ask specialised consultants to capture them and to translate them into thick and difficult to read Technical Specifications. The final delivery from the IT developers is quite often the only feedback they receive. This is simply not efficient and this leads to many human conflicts.
Agile Business requirement elicitation through FlexoBPM storyboarding and rapid prototyping has proven its effectiveness and efficiency in many projects.
In many cases, the improvement of the company processes does not necessarily lead to new IT developments, but their associated Standard Operating Procedures (SOP) need to be manually updated.
FlexoBPM generates these written operating procedures directly from the associated process models. It promotes the efficient collaborative edition and version management of these work instructions that are also linked to their associated legal directives for tracking changes.
Change management is essential to achieve operational excellence. Indeed, the challenge lies not with the technology but in the ability of the organisation to listen and take account of the needs and constraints of the business users and customers.
FlexoBPM creates a common mental map of the enterprise processes by capturing their details through storyboarding and rapid prototyping. This common mental map is then reinforced by using it in production to speed up the access to documentation, operating procedures and other associated files.
